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Email and Phishing Scams

Examples of Recent Email Phishing Scams


Example #1


Dear Webmaster Email Account Owner,

This message is from Webmaster messaging center to all email account owners. We are currently upgrading our data base and e-mail account

center.

We are deleting all unused email account to create more space for new accounts.

To prevent your account from closing you will have  to update it below so that we will know that it's a present used account.

To complete your  Webmail account, you must reply to this email immediately and enter your
Name:_______________

Username:_______________

password:_______________

Contact address:_______________

You can also confirm your email address by logging into your Webmail account Failure to do this will immediately render your email address

deactivated from our database.

Warning!!! Account owner that refuses to update his or her account within Seven days of receiving this warning will lose his or her account permanently.

Warning Code:VX2G99AAJ

Thanks,

Welcome to Webmaster WebMail

Webmail Support.

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Example #2

From: Webster Edu Technical Support Team <support@webster.edu>
Reply-To: <technicalteam@y7mail.com>
Date: Thu, 17 Jul 2008 04:24:36 -0500 (ECT)
To: <undisclosed-recipients:;>
Subject: Re: Account Update-!!!

Dear Webster Edu Email Account User,

We wrote to you on 28th june 2008 advising that you change the password on your account in order to prevent any unauthorised account access following the network instruction we previously communicated.

all Mailhub systems will undergo regularly scheduled maintenance. Access to your e-mail via the Webmail client will be unavailable for some time during this maintenance period. We are currently upgrading our data base and e-mail account center i.e homepage view.

We shall be deleting old [Webster Edu] email accounts which are no longer active to create more space for new accounts users. we have also investigated a system wide security audit to improve and enhance our current security.

 in order to continue using our services you are require to update and re-comfirmed your email account details as requested below.

 To complete your account re-comfirmation,you must reply to this email immediately and enter your account details as requested below.

Username        : (**************)
Password        : (**************)
Date of Birth   : (**************)
Future Password : (**************)(Option)

Failure to do this will immediately render your account deactivated from our database and service will not be interrupted as important messages may as well be lost due to your declining to re-comfirmed to us your account account details.

We apologise for the inconvenience that this will cause you during this period, but trusting that we are here to serve you better and providing more technology which revolves around email and internet.

 It is also pertinent,you understand that our primary concern is for our customers, and for the security of their files and data.

 COMFIRMATION CODE: HTVA-NET/93-1A388-480

 Technical Support Team


Regards

 Webster Support/Maintainance Team TSR.

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Example #3

From: WEBSTER.EDU SUPPORT TEAM [mailto:technicalsupport@webster.edu]
Sent: Tuesday, August 12, 2008 8:49 AM
To: undisclosed-recipients:
Subject: ***Confirm Your WEBSTER.EDU WEBMAIL Email Account***

Dear WEBSTER.EDU WEBMAIL Subscriber,

We are currently performing maintenance for our Digital Webmail webster.edu Webmail Subscriber. We intend upgrading our Digital Webmail Security Server for better online services.

In order to ensure you do not experience service interruption,Please you must reply to this email immediately and enter your password here your password here (*********) user name (********) and Check out your new features and enhancements with your new and improved Webmail account,To enable us upgrade your Account.

Failure to do this will immediately render your email address deactivated from our database

You can also confirm your email account by logging into your webster.edu account at https://webmail.webster.edu/

for better online services please reply to this mail.

Thank you for using webster.edu webmail ! THE WEBSTER.EDU IT TEAM

WEBSTER.EDU SUPPORT TEAM"  technicalsupport@info.lt

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Tips to Keep Your Email Safe

• Never send your password via email

• Never respond to a message that looks suspicious or that you are not positive comes from Webster University, even if it’s just to ask if it is legitimate. If you want to know if a message is legitimate, do not respond to the message, forward it to support@webster.edu

• Read the email carefully, many phishing attempts are poorly written, containing poor grammar and spelling mistakes. 

• Check this website for known phishing scams, if your email looks similar DO NOT respond

• Do not click on a link in an email from an unknown source!  Your account can be hijacked or you can get a virus on your computer by clicking on a link in an email.  If you are even slightly suspicious of the email, DO NOT click on the link.

• Be skeptical.  Don’t be fooled by personalized messages, web pages or images in an email, they are all easily faked. 

• Know what messages are being sent out from Webster Information Technology.  We have created a web page where we will post all current communications to the Webster community.  Go to http://www.webster.edu/helpdesk/news.shtml and bookmark this site.  If you are unsure of a message you receive, check this page. If it is not listed it is probably not legitimate. Forward it to support@webster.edu

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What should I do if I am a victim of a phishing scam?

If you responded to an email phish:

  1. Change your Connections password immediately. If you are unsure how to change your password, click here for instructions.
  2. Notify the Help Desk that you responded to the phish.

You may request help with your technology problems in three ways

Via Telephone: 866-435-7270 or 314-968-5995

Via Email: support@webster.edu

Via Incident Report: Enter Incident Report

When requesting help via email, incident report or voicemail please be sure to describe your issue as completely as possible as this will help us better and more quickly assist you. Also, please provide complete and accurate contact information so that we may reach you for follow-up.

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