Configuring Your E-mail Client

Updated 1/2007

Since every computer and e-mail program is different, this document can only provide general guidelines for setting up a new e-mail account. In order to access your email you first need to activate your Connections account.

In addition to your password, you need several pieces of information to set up your e-mail client. For a fictitious person named Jane Doe whose e-mail address is "doej@webster.edu," these would be:

E-mail address: doej@webster.edu

Username: doej (This is your Connections username)

Incoming server (POP3): To get your proper incoming (POP3) email server name, please go to http://connections.webster.edu/myaccount and logon with your Connections username and password. Once logged in click on “Settings for my desktop e-mail program”

Outgoing server (SMTP): To get your proper outgoing (STMP) email server name, please go to http://connections.webster.edu/myaccount and logon with your Connections username and password. Once logged in, click on “Settings for my desktop e-mail program”

Once you have gathered the information above, you should be able to configure any e-mail program (Netscape, Outlook, Eudora, etc.). Below are the configuration steps for the most popular email clients. 

Please Note:  You should only have your email open in one location/program at a time.

Outlook 2002/2003 Setup  |   Netscape Mail 7 Setup  |  Mac Mail Setup

Microsoft Outlook 2002 - 2003

1. Click on Tools
2. Click on Email Accounts

3. Click the radio button next to Add a new e-mail account

4. Click Next
5. Click the radio button next to POP3 and then click Next

6. In the User Information section
7. 1. Your Name Field: Type your name as you would like it to appear in the “From” field of emails
   2. E-mail Address Field: Type the email address you want the emails you send from this account to be from (i.e. you@webster.edu)
8. In the Logon Information section
9. 1. User Name Field: Type your Webster University email account username  (everything before the @ in your email address)
   2. Password Field: Type the password for your Webster University email account, remember it is case sensitive.  (It will appear only as asterisks for security purposes)
   3. Remember Password Checkbox: Check this box so that you do not have to retype your password every time you check your email.
10. Server Information section

To get your proper incoming/outgoing email server names please go to http://connections.webster.edu/myaccount and logon with your Connections username and password. Once logged in, click on “Settings for my desktop e-mail program”. Once you have this information:

IF YOU ARE OFF CAMPUS perform steps 9-12, if not skip to step 13

9. Click on the More Settings button

10. Click on the Outgoing Server tab

11. Check the box next to My outgoing server (SMTP) requires authentication and the radio button next to Use same settings as my incoming mail server

12. Click OK
13. Click on the Test Account Settings button to ensure that all information has been entered correctly.  The following box will appear showing you the status of the test.  If you get green checkmarks by everything you have entered, everything was successfully completed and you can click the Close button on this window.

Netscape Mail 7.0

1. Open Netscape Mail
2. Click on Edit and choose Mail & Newsgroups Account Settings
3. The mail and newsgroups account settings are displayed in two panes

4. To add an account to Netscape Mail, click on the Add Account button (shown above on the left side of the window).
5. The Account Wizard window will open. Make sure Email account is selected and then click the Next button.
6. Type in your name as you would like it to appear to those you send email to and also type in your email address. Then click on Next.

7. Select  the POP radio button
8. To get your proper incoming/outgoing email server names, please go to http://connections.webster.edu/myaccount and logon with your Connections username and password. Once logged in, click on Settings for my desktop e-mail program. Once you have this information, proceed to step 9
9. Type in the Incoming Server name you retrieved in step 8

10. The User Name window appears next. You should not need to type anything new on this window as it will take the username from the email address you specified in step 6. Just verify this is correct and click Next.
11. Specify an Account Name. You can keep the default that appears. Then click Next.

IF YOU ARE OFF CAMPUS perform steps 12-14, if not skip to step 15

12. Click on “Outgoing Server (SMTP)” in the left pane.

13. Check the box that says “Use name and password.”  Note: Your username should be the same as your Connections/email username.
14.  Under “Use secure connection:” select the radio button for “SSL”

15. Click OK

Mac Mail

1. With Mail open, click on Mail and go to Preferences

2. In the window that opens, click on the Accounts (@) button.

3. Click the + button in the lower-left hand corner of the window.

4. For the Account Type, select the POP option.

5. Type in a description for your account, for example “Webster POP”.

6. Type in your full name.

7. Enter your e-mail address. (your_Connections_username@webster.edu)

8. To get your proper incoming/outgoing email server names, please go to http://connections.webster.edu/myaccount and logon with your Connections username and password. Once logged in, click on “Settings for my desktop e-mail program”. Once you have this information, proceed to step 9.

9. Type the server name you retrieved in step 8 into the box labeled Incoming Mail Server

10. The User Name field should already have your user name entered. If it does not, enter it (username is everything before the @webster.edu)

11. Enter your password in the Password field

12. Once the incoming server is set up, you will then have to set up the outgoing server.

13. To get your proper incoming/outgoing email server names, please go to http://connections.webster.edu/myaccount and logon with your Connections username and password. Once logged in, click on “Settings for my desktop e-mail program”. Once you have this information, proceed to step 14

14. Click on the Server Settings button

15. Type in the server name you retrieved in step 13 in the field marked Outgoing Mail Server

IF YOU ARE OFF CAMPUS perform steps 16-18, if not skip to step 19.

16. Choose “Password” in the Authentication box

17. Type in your Connections username in the User Name field

18. Type in your Connections password in the Password field

19. Click OK

20. Click the Close button on the mail setup window. You will be asked if you wish to save your changes. Click Save.